Job Seekers & Employees – Career Center

Help in finding a job or in getting the right training and support services to better prepare yourself for finding a job is as close as your nearest career center. Here in Hampden County, a one-stop delivery system, using two One-Stop Career Center Operators as the basis for providing one-stop services, has been in place since 1996.

Under WIOA, the MHHCWB, Inc. (formerly REBHC, Inc.) conducted a new competitive procurement of the operators and both the current operators won their bids. Please note the following documents are publicly available upon written or electronically submitted requests for such information:

  • the MHHCWB’s written conflict of interest and procurement policies,
  • the RFP which was posted on this website and made publicly available from December 7, 2020 to January 22, 2021, and
  • a listing of the submitted bids and the abstract/executive summary of the proposals.

The total initial award amount will be predicated on FY22 allocations and the 4-year charter/contract period will be July 1, 2021 to June 30, 2022, with annual re-contracting/re-charting subject to positive performance. Annual WIOA Plans will indicate annual contract amounts to each center operator each new fiscal year on this page:

Minutes of Board meeting relevant to the procurement decision can be found on this page:

FutureWorks, Inc. dba as MassHire Springfield Career Center, located at 95 Liberty Street in Springfield and Hampden County Career Center, dba as MassHire Holyoke Career Center (formerly known as CareerPoint), located at 850 High Street in Holyoke, are your one-stop locations to find Employee and Job Seeker solutions. These centers are free to use, are funded by the federal and state government, and have staff from other workforce agencies co-located on site to provide a wide range of services.

At our career centers, jobseekers have access to a broad array of services, including assessment, counseling, job search assistance, information on the local labor market, and information on training programs and other support services that can better prepare people for the current labor market here in Hampden County.

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